The following table provides some additional information for messages that may be returned by the ZIS when a SIF agent sends a message to it. The first 3 columns should be contained in the message itself; the last column here may include more information than may be included in the message itself. The message itself may include additional information specific to the errant message.
SIF Category | SIF Code | Error Message | Extended Information |
---|---|---|---|
0 | 0 | SUCCESS | SUCCESS |
1 | 1 | Generic error | There was an internal ZIS error while trying to parse this message. Please contact the ZIS Administrator with the details of this message. |
2 | Message is not well-formed | The message must begin with the XML_Message opening tag, it must NOT be null AND if validation is turned on for the zone, it must pass XML validation for the zone. You will also get this message if you browse the ZIS XML URL. | |
3 | Generic validation error | This message was tested against the SIF XML validation schema and it failed. | |
4 | Invalid value for element/attribute | Invalid value for element/attribute according to the SIF Specification. | |
5 | Missing mandatory element/attribute | Missing mandatory element/attribute according to the SIF Specification. | |
2 | 1 | Generic error | Runtime Error occured on encryption. |
3 | 1 | Generic error | Runtime Error on authentication. |
2 | Generic authentication error (with signature) | Generic authentication error (with signature). | |
3 | Missing sender's certificate | Missing sender's certificate. | |
4 | Invalid certificate | Invalid certificate. | |
5 | Sender's certificate is not trusted | Sender's certificate is not trusted. | |
6 | Expired certificate | Expired certificate. | |
7 | Invalid signature | Invalid signature. | |
8 | Invalid encryption algorithm (only accepts MD4) | Invalid encryption algorithm (only accepts MD4). | |
9 | Missing public key of the receiver (when decrypting message) | Missing public key of the receiver (when decrypting message). | |
10 | Missing receiver's private key (when decrypting message) | Missing receiver's private key (when decrypting message). | |
4 | 1 | Generic error | Runtime Error on access and permissions. |
2 | No permission to register | This either could mean that there is no agent with this SourceId in this zone OR the agent is specified but not marked "Allowed to Register" OR the agent does not have permission to register. Before assuming that there is a ZIS error, check SourceId CaSe — many register errors are spelling errors. | |
3 | No permission to provide this object | ZIS Administrator must allow permision to provide this object. | |
4 | No permission to subscribe to this SIF_Event | ZIS Administrator must allow permission to subscribe to this event. | |
5 | No permission to request this object | ZIS Administrator must allow permission to request this object. | |
6 | No permission to respond to this object request | ZIS Administrator must allow permssion to respond to the requested object. | |
7 | No permission to publish SIF_Event | ZIS Administrator must allow permission to publish events for this object. | |
8 | No permission to administer policies | No permission to administer policies. | |
9 | SIF_SourceId is not registered | An operation was requested for an agent before the agent was registered in the zone. | |
10 | No permission to publish SIF_Event Add | ZIS Administrator must allow permission to publish add event for this object. | |
11 | No permission to publish SIF_Event Change | ZIS Administrator must allow permission to publish change event for this object. | |
12 | No permission to publish SIF_Event Delete | ZIS Administrator must allow permission to publish delete event for this object. | |
5 | 1 | Generic error | An error occurred on register that couldn't be caught. Have ZIS administrator consult ZIS logfile for more detail. |
1 | Generic error | ZIS encounter an error found multiple agents with the same SourceId. | |
1 | Generic error | Agent buffersize to large; ZIS supports a maximum buffersize defined in its configuration of: | |
1 | Generic error | Agent mode must be Push or Pull — some other value was specified. | |
1 | Generic error | if Push, Secure and HTTPS, the Register message must have a URL | |
2 | The SIF_SourceId is invalid | The ZIS database is in an inconsistent state — it appears that there is more than one agent connection for this SourceId in this Zone. Please notify the ZIS administrator. | |
3 | Requested transport protocol is unsupported | if Push and Secure, protocol type musn't be anything other than HTTPS | |
4 | Requested SIF_Version(s) not supported. | Agent requested a version not supported by this ZIS. | |
6 | Requested SIF_MaxBufferSize is too small | ZIS supports the minimum buffer size defined in its configuration of : | |
7 | ZIS requires a secure transport | if Push and Secure, then Protocol type must NOT be HTTP | |
9 | Agent is registered for push mode (returned when a push-mode agent sends a SIF_GetMessage). | SIF agents may only send SIF_SystemControl messages if they are registered in Pull mode. This agent is registered in Push mode. | |
6 | 1 | Generic error | Runtime Error on Provision. |
3 | Invalid object | ObjectName must be valid for the SIF version specified. | |
4 | Object already has a provider (SIF_Provide message) | Object already has a provider (SIF_Provide message). | |
7 | 1 | Generic error | Runtime Error on Subscription. |
3 | Invalid object | ObjectName must be valid for the SIF version specified. | |
8 | 1 | Generic error | Runtime Error occured on Request or Response. |
3 | Invalid object | ObjectName must be valid for the SIF version specified | |
4 | No provider | There must be a provider of the object specified. | |
7 | Responder does not support requested SIF_Version | Responder does not support requested SIF_Version. | |
8 | Responder does not support requested SIF_MaxBufferSize | Responder does not support requested SIF_MaxBufferSize. | |
9 | Unsupported query in request | Unsupported query in request. | |
10 | Invalid SIF_RequestMsgId specified in SIF_Response | Invalid SIF_RequestMsgId specified in SIF_Response. | |
11 | SIF_Response is larger than requested SIF_MaxBufferSize | SIF_Response is larger than requested SIF_MaxBufferSize. | |
12 | SIF_PacketNumber is invalid in SIF_Response | SIF_PacketNumber is invalid in SIF_Response. | |
13 | SIF_Response does not match any SIF_Version from SIF_Request | SIF_Response does not match any SIF_Version from SIF_Request. | |
14 | SIF_DestinationId does not match SIF_SourceId from SIF_Request | SIF_DestinationId does not match SIF_SourceId from SIF_Request. | |
15 | No support for SIF_ExtendedQuery | No support for SIF_ExtendedQuery. | |
16 | SIF_RequestMsgId deleted from cache due to timeout | SIF_RequestMsgId deleted from cache due to timeout. | |
17 | SIF_RequestMsgId deleted from cache by administrator | SIF_RequestMsgId deleted from cache by administrator. | |
9 | 1 | Generic error | Runtime Error occured on Event. |
2 | Invalid event | Event must be valid according to the SIF Specification. | |
10 | 1 | Generic error | Runtime Error occured on transport. |
2 | Requested protocol is not supported | Requested protocol is not supported. | |
3 | Secure channel requested and no secure path exists | ZIS would like to send this message to agent, but is not allowed to because the secure requirements attached to this message forbid it. | |
4 | Unable to establish connection | Unable to establish connection. | |
11 | 1 | Generic error | Runtime Error occured on the system. |
12 | 1 | Generic error | Runtime Error on General Message Handling. |
1 | Generic error | SourceId is invalid in this zone. | |
1 | Generic error | SIF object specified is invalid according to the schema. | |
1 | Generic error | Could not retrieve message type for event. | |
1 | Generic error | SIF Message exceeds the maximum buffersize of the agent. | |
1 | Generic error | Runtime error occured on general message handling. | |
2 | Message not supported | Message not supported. | |
3 | Version not supported | ZIS supports only US version 1.5r1 and above, AU version 1.0 and above or UK version 1.1 and above. | |
4 | Context not supported | The context included in this message is not supported by this ZIS | |
5 | Protocol error |
If this message is an event, GetMessage, request or response, many things are checked and can cause this error.
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6 | No such message (as identified by SIF_OriginalMsgId) | No such message (as identified by SIF_OriginalMsgId). | |
7 | Multiple contexts not supported | Multiple contexts not supported | |
13 | 1 | Generic error | Runtime Error occured invoking SMB. |
2 | SMB can only be invoked during a SIF_Event acknowledgement | SMB can only be invoked during a SIF_Event acknowledgement. | |
3 | Final SIF_Ack expected from Push-Mode Agent | Final SIF_Ack expected from Push-Mode Agent. | |
4 | Incorrect SIF_MsgId in final SIF_Ack | Incorrect SIF_MsgId in final SIF_Ack. |