This privacy notice discloses the privacy practices for www.visualsi.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared
- What choices are available to you regarding the use of your data
- The security procedures in place to protect the misuse of your information
- How you can correct any inaccuracies in the information
Information Collection, Use, and Sharing
We at Visual Software Inc. are the sole owners of the information collected on this site. We only collect or have access to information that you voluntarily give us via email or other direct contact. We will not sell or rent this information to anyone.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, unless it is necessary to fulfill your request, e.g.: to ship an order.
US-EU Privacy Shield Information
In compliance with the Privacy Shield Principles, Visual Software, Inc. commits to resolve complaints about our collection or use of your personal information. European Union individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Visual Software, Inc. at:
Privacy Shield Matters
Visual Software, Inc.
532 Durham Rd., Suite 200
Newtown PA 18940, USA
Visual Software, Inc. has further committed to refer unresolved Privacy Shield complaints to American Arbitration Association, an alternative dispute resolution provider located in the United States, or the EU. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact or visit American Arbitration Association for more information or to file a complaint. The services of American Arbitration Association are provided at no cost to you.
Visual Software, Inc. commits to cooperate with the panel established by the EU data protection authorities (DPAs) and comply with the advice given by the panel with regard to data transferred from the EU.
An individual who decides to invoke this arbitration option must take the following steps prior to initiating an arbitration claim: (1) raise the claimed violation directly with the organization and afford the organization an opportunity to resolve the issue within the timeframe set forth in Section III.11(d)(i) of the Principles; (2) make use of the independent recourse mechanism under the Principles, which is at no cost to the individual; and (3) raise the issue through their Data Protection Authority to the Department of Commerce and afford the Department of Commerce an opportunity to use best efforts to resolve the issue within the timeframes set forth in the Letter from the International Trade Administration of the Department of Commerce, at no cost to the individual. This arbitration option may not be invoked if the individual’s same claimed violation of the Principles (1) has previously been subject to binding arbitration; (2) was the subject of a final judgment entered in a court action to which the individual was a party; or (3) was previously settled by the parties.
In addition, this option may not be invoked if an EU Data Protection Authority (1) has authority under Sections III.5 or III.9 of the Principles; or (2) has the authority to resolve the claimed violation directly with the organization. DPA’s authority to resolve the same claim against an EU data controller does not alone preclude invocation of this arbitration option against a different legal entity not bound by the DPA's authority.
The Federal Trade Commission has jurisdiction over Visual Software’s compliance with the Privacy Shield.
Your Access to and Control Over Information
You may opt out of any future contact from us at any time. You may contact us at any time via the email addresses or office phone numbers given on our website to do the following:
- See what data we have about you, if any
- Change/correct any data we have about you
- Request the deletion of any data we have about you
- Express any concern you have about our use of your data
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Whenever we collect sensitive information (such as billing data or personal data on individuals), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of each of our web pages.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. In addition, we do not host data for our customers. For security purposes, all meaningful data is hosted by our customers.
In order to use this website to its fullest extent, all users must first complete the registration form. During registration you are required to give certain information (such as the email address and name of your company). This information is used to contact your company about the products or services on our site in which you have expressed interest. Registration also allows you to access our knowledge base of articles.
We request information from you on our order form. To buy from us, you must provide contact information (such as the name of your company and the number of cores purchased) and financial information (such as billing amount and account information). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use the contact information you provided to contact you.
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us identify repeat visitors and to improve your access to our site. For instance, when we use a cookie to identify you, you do not have to log in with a password more than once, so it saves you time on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
We may share aggregated demographic information with our partners. This is not linked to any personal information that can identify an individual.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other sites that collect personally identifiable information.
Additional questions or concerns about this policy may be directed to:
Visual Software Privacy Matters
532 Durham Rd., Suite 200
Newtown, PA 18940
+1 (215) 968‑3000
(FAX) +1 (215) 968‑3002