Visu­al Soft­ware has been cre­at­ing, deliv­er­ing and sup­port­ing prod­ucts to edu­ca­tion­al orga­ni­za­tions and com­pa­nies since 1995. We had always planned to extend our scope out­side of edu­ca­tion, so we inten­tion­al­ly designed all of our prod­ucts as a plat­form that could sup­port edu­ca­tion as well as oth­er busi­ness­es. We refined our prod­uct line using an edu­ca­tion XML spec­i­fi­ca­tion called SIF because it was com­pre­hen­sive and well-designed with a blue­print for a mes­sage deliv­ery bro­ker.

As we were hav­ing great suc­cess in the edu­ca­tion mar­ket­place, we real­ized that the need was much larg­er. In fact, it extend­ed to oth­er mar­ket­places that either didn’t yet have an indus­try-wide XML stan­dard, or that had one with­out a stan­dard­ized method of con­nect­ing appli­ca­tions and trans­port­ing the data secure­ly.

Visu­al Soft­ware sees the gap our prod­ucts fill in these oth­er indus­tries as well as the oppor­tu­ni­ties that can be pos­si­ble through estab­lish­ing rela­tion­ships with part­ners that have enter­prise-lev­el expe­ri­ence in these indus­tries. For this rea­son, we are look­ing for part­ners who under­stand our vision and are able to con­vey it to their cus­tomers as well as iden­ti­fy oppor­tu­ni­ties where a con­nect­ed appli­ca­tion envi­ron­ment is need­ed. If you hear, “If only my appli­ca­tions could talk to each oth­er…” from your cus­tomers, then this part­ner­ship very well could be what you need.

Val­ue Added Resellers are orga­ni­za­tions who are able to resell our appli­ca­tions to cus­tomers along with pro­vid­ing assis­tance in the form of one or more of the fol­low­ing:

• Archi­tec­ture plan­ning
• Appli­ca­tion con­fig­u­ra­tion
• Envi­ron­ment main­te­nance (man­aged ser­vices)
• Appli­ca­tion instal­la­tion
• Tier‑1 help desk sup­port

Appli­ca­tion instal­la­tion and Tier‑1 help desk sup­port are nor­mal­ly includ­ed in our “year 1” license prices, so we pass on those costs as an addi­tion­al dis­count to our VAR part­ners.

Training

For our VAR Part­ners, we pro­vide train­ing as need­ed. Tier‑2 sup­port is always pro­vid­ed by Visu­al Soft­ware to part­ners for all prod­uct and main­te­nance plans pur­chased. Tier‑1 sup­port is also avail­able for new VAR part­ners until they feel they are at a point where they can ful­ly take over that respon­si­bil­i­ty. For more infor­ma­tion, please fill out the Part­ner Infor­ma­tion Request Form below.

Resellers are orga­ni­za­tions whose cus­tomers might need our appli­ca­tions, but they them­selves do not have the staff to pro­vide added ser­vices. For these orga­ni­za­tions, we pro­vide sales infor­ma­tion as well as train­ing and sup­port through­out the sales process. Addi­tion­al­ly, we pro­vide cus­tomer instal­la­tion and full cus­tomer sup­port as need­ed.

OEM Part­ners are Inde­pen­dent Soft­ware Ven­dors who already own or sell appli­ca­tions that they would like to make part of an inte­grat­ed solu­tion. Our ZIA­gent™ prod­uct can be con­fig­ured to work with the partner’s appli­ca­tion to enable it to work in a con­nect­ed envi­ron­ment. Our Dex­ter­i­ty™ prod­uct can be dis­trib­uted with the partner’s appli­ca­tion to help make it high­ly reli­able. Then, these can be bun­dled with our oth­er prod­ucts to com­plete the sys­tem (mes­sage bro­ker, iden­ti­ty man­age­ment or data qual­i­ty man­age­ment).

For more infor­ma­tion about either of these OEM prod­ucts, please fill out the Part­ner Infor­ma­tion Request Form below.

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These are a few of the com­pa­nies we work with reg­u­lar­ly or have bun­dled our prod­ucts with. To see more infor­ma­tion about one of our Cor­po­rate Part­ners and our rela­tion­ship with them, hov­er over their logo.